Issue with special characters for shipments to non-NL countries.

Incident Report for MyParcel

Resolved

This incident has been resolved.
Posted Jan 20, 2025 - 08:42 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 23, 2024 - 11:30 CEST

Investigating

Currently there is an issue with non common special characters when downloading labels for shipments to non-NL countries.
In case you'll receive an error, please replace those special characters with 'regular' characters.
Posted Aug 23, 2024 - 11:29 CEST
This incident affected: Carriers (PostNL | Create normal shipment).
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