Resolved
This incident has been resolved.
Posted Oct 21, 2026 - 21:16 CEST
Update
We are continuing to monitor for any further issues.
Posted Oct 21, 2026 - 18:05 CEST
Monitoring
The patch is validated and implemented, the platform is back to operational state.
Posted Oct 21, 2026 - 18:03 CEST
Update
Patch is available and is being validated and implemented.
Posted Oct 21, 2026 - 15:52 CEST
Identified
We are waiting for a patch to become available.
Expected at 16:00, validation and implementation will then start.
Posted Oct 21, 2026 - 12:53 CEST
This incident affected: API (Shipments, Delivery options, Email services, Webhooks, Easy Return Service Europe PostNL), Carriers (PostNL | Create normal shipment, PostNL | Create digital stamp / mailbox, PostNL | Delivery options, PostNL | Shipment status update, PostNL | Collection Service, PostNL | Pickup locations, DHL For You, DHL Europlus, DHL Parcel Connect, bpost, DPD, UPS, GLS, Trunkrs, CheapCargo, Bol VVB, InPost, Poste Italiane, BRT), and Integrations (Amazon, Bol., MyParcel webshop orders, Ecwid, Etsy, Exact, MyAnalytics, Email functionality, Payment functionality, Wix, WooCommerce).