We are experiencing problems with our API

Incident Report for MyParcel

Resolved

This incident has been resolved.

Posted Jun 11, 2021 - 08:43 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 11, 2021 - 02:03 CEST

Update

AWS is continuing to work on resolving this issue: https://status.aws.amazon.com/#EU_block

Posted Jun 11, 2021 - 00:47 CEST

Update

The issue has been identified. Our hosting provider has acknowledged route cause and is working on a fix for this issue.

Posted Jun 10, 2021 - 23:09 CEST

Update

We are continuing to investigate this issue.

Posted Jun 10, 2021 - 22:41 CEST

Investigating

We are currently investigating this issue.

Posted Jun 10, 2021 - 22:40 CEST

This incident affected: API (Shipments, Delivery options, Email services, Webhooks) and Backoffice.