We are experiencing problems with our backoffice

Incident Report for MyParcel

Resolved

This incident has been resolved.

Posted Jul 13, 2021 - 17:35 CEST

Update

We are continuing to monitor for any further issues.

Posted Jul 13, 2021 - 14:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2021 - 14:30 CEST

Identified

Issues is identified at our hosting provider.

Posted Jul 13, 2021 - 14:26 CEST

Update

We are continuing to investigate this issue.

Posted Jul 13, 2021 - 14:20 CEST

Investigating

We are currently investigating this issue.

Posted Jul 13, 2021 - 14:20 CEST

This incident affected: Websites (MyParcel NL, SendMyParcel, Flespakket) and Backoffice.